Commercial claims are often unique and complex, requiring a tailored, project managed recovery solution delivered by our teams of expert project managers, health and safety managers and the largest commercially trained and qualified technician workforce in the UK. Combined with our investment in the latest driers, rapid driers and equipment ensures organisations are 'back in business' as quickly as possible, with incident and claims costs controlled & minimised. With 30 years experience your organisation, policyholder or customer are safe in our hands.

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ISS are renowned for our proven ability to respond and deliver for Insurers and Loss Adjusters on Major and Complex Loss situations. Regularly deploying large teams of highly trained technicians, managed by our MCL Project Managers we’ve been delivering amazing results to often tight timescales on the UK’s largest and most technically complex restoration projects for over 20 years.

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Use the links below to select and download our company brochure and a variety of other useful documents. Read about our approach and achievements on previous projects for our customers.

Use the links to download:

ISS Key Contacts

Company Brochure

Service Guide (including Terms & Conditions of Business)

Mandate for Insurers to pay ISS

Works Authorisation Form

Case Studies

Information and guidance around the more technical services our network provides. Understand the science, technicalities, benefits and any relevant legislation for each.

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Our staff are fully trained at our own training centre and flood house and we have a BDMA qualification programme for all lead technicians. Leading industry accreditations back-up our high quality and health & safety standards.

Choosing a professional Disaster Recovery company, with the specific expertise, equipment and qualifications to deliver a correct and cost effective DR solution is important for the property, the policy holder’s satisfaction and the insurer or department picking up the bill.

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