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ISS Surge Status

Current Level = GREEN (Normal Service levels)

Our policy is to openly and honestly communicate our current service levels to you in a surge situation so you can make an informed choice when instructing ISS on a project. Our current service levels are shown below…

Region Surge Status Time for Site/ damage Assessment (Property Team leader or Project Manager) Time for a Restoration team to start work. (Note: Emergency mitigation work may well be completed earlier)
North & Scotland GREEN Same/Next Day 1 to 2 days
Midlands GREEN Same/Next Day 1 to 2 days
South / South West inc. London GREEN Same/Next Day 1 to 2 days
Latest Update:
Our incoming instruction levels are normal across all our branches.

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